I’m still not sure which printing method I should choose.
We recommend that you use offset printing if:
- Quality is your main concern.
- You require high-volume printing (e.g., more than 250 business cards and 1000 brochures).
- You want to print on paper thicker than 14 pt.
- The size of the finished product is larger then 12″x18″.
We recommend that you use digital printing if:
- You need a short turnaround time (shorter than 5 business days).
- You require low-volume printing (e.g., less than 250 business cards and 1000 brochures).
- You need variable data printing.
Will you send me a proof before the printing is started?
Yes, if you order one. We can provide you with a soft proof or hard proof for color critical jobs. The soft proof will be sent via email. For color critical orders, we recommend requesting a hard proof, which is shipped to you via overnight mail.
Can I print with PMS (Pantone Matching System) or other special inks?
Yes, however, in order to reduce wash ups and VOCs, we prefer printing with process inks.
What file formats do you require? How do I set up my files correctly?
We need a 1-up, press-ready PDF file with crop marks and bleed. Please see the “Preparing PDF Files” section of this web page for information about creating press-ready PDFs.
What are crop marks?
Crop marks are printed or drawn lines indicating where the paper should be cut to produce the correct page size.
Do I have to draw crop marks manually?
No. Any desktop publishing software can create crop marks automatically when you export your file into a PDF. In this case, you have to make sure that the trim size is the same as your document size. For example, if the final trimmed size of your business card is 3.5″ x 2″ then your document size must be the same.
Do I have to impose my artwork myself?
No. All files are imposed automatically by our workflow. If you submit the imposed file yourself, chances are that we will have to break it apart and re-impose it.
What is bleed?
If any element on your document layout makes contact with the document border you will have to use bleed. The trick is to place the element so that it goes over the border where the document will be cropped after printing.
The term bleed is used for all objects overlapping the border of your document.
Should I convert my files into CMYK?
No. Conversion from RGB to CMYK is done automatically on our workflow.
What resolution should I use for the images in my artwork?
We recommend that all images be saved at 300 dpi.
Security & Privacy Questions
Do you keep credit card information on file?
No. For your security, we don’t keep any credit card information on file.
Is your website secure?
Yes. Our secure checkout system uses the latest secure server technology. Your order is submitted and retrieved with a secure connection to our server and remains secure at all times.
Will you share my information?
Absolutely not. We keep all customer information internal. Occasionally, you may receive offers and announcements from Aquarius Press, Inc via e-mail. You may unsubscribe from these messages at any time.
What browsers work the best with your site?
Our site should work with all browsers, however, we recommend the latest version of Microsoft Edge, or Google Chrome for Windows and Firefox for Mac.